Booking Terms and Conditions

Agni Travel

1: Enquires and Options

An enquiry or temporary reservation only becomes a valid booking when a deposit payment has been received.

Flights: Agni Travel does not arrange flights but will assist in flight finding.

Accommodation Descriptions: Agni Travel takes great care to ensure that the descriptions on the Agni Travel Website (www.agnitravel.com) are as accurate as possible. Furniture and fittings may sometimes vary from website pictures. The decor inside and out may have changed since photographs were taken. Any major changes though are reflected. Exterior photos are updated when possible, however, trees, hedges and shrubs grow rapidly in a warm climate and the actual exterior and views may look different to those in the photographs. Additionally, trees, hedges and plants may need pruning/coppicing making the property and grounds more open. There may also be occasions when an advertised facility is either modified or not available. Such situations may be dictated by local circumstances, a necessity for maintenance, water shortages, unsuitable weather conditions, fuel shortages, power cuts and other circumstances beyond the control of Agni Travel who cannot be held liable in such circumstances. Property Floor Plans, where provided, are for guidance only.

Many properties are located in rural areas or small coastal villages where the access (and driveways) may be via narrow, twisting, steep or unmade roads. Adverse weather conditions, although rare, may make the roads very slippery. You cannot expect the roads to be of the same standard as in your home country. If you are a nervous or inexperienced driver abroad, please ask us for advice before booking.

Additional Client Questions and Requests: Before you book we encourage you to ask our knowledgeable team any additional questions concerning our properties by phone or email. However, phone conversations are not recorded and do not form part of our booking contract with you. If a particular property feature or nearby attraction is important to you, this must be confirmed by us in writing before you book, unless it is clearly listed on our website property description. Agni Travel cannot be held responsible for something that may have been discussed via the phone prior to your stay unless it has been confirmed in writing.

Resort Guides: The information contained within our resort guides, and on our pages describing what facilities are nearby, are to assist you with your holiday planning, however, some facilities, including tavernas, nearby public pools, water sports and boat hire may not operate or be open at the beginning or end of the season. Agni Travel has no control over the opening and closing dates of these facilities and attractions.

Properties chosen by Agni Travel are carefully selected to ensure that your stay is a success. From time to time though, building work and its associated noise may start. Agni Travel does not control such work but would notify you, as soon as possible, if any nearby building work would affect your stay.

Agni Travel has the right to change any of the accommodation prices and services within their website at any time before you book.

2: Booking

Agni Travel acts as an agent and will provide accommodation in accordance with the booking.

Your Booking Contract is between the principal/supplier.

Due to circumstances out of Agni Travel's control or due to unforeseen situations at the time of confirming your booking, and only where it is absolutely necessary, it may be essential to make a change to the accommodation arrangements. Agni Travel will do its best to provide comparable arrangements but if they are not able to do so, a full and immediate refund will be made, and the Company shall be under no further liability.

Travel Insurance: Agni Travel does not offer travel insurance. You are required to take out your own travel insurance. (If the villa is equipped with a safe, we recommend using this safe to store valuables including electronics, cash and jewellery. If the villa is equipped with an alarm, this must be activated when you leave the villa. The villa must not be left unlocked if unattended and windows must be closed.) Agni Travel cannot be held responsible for theft, illness or any other travel-related claims that may occur during your stay.

Your Privacy: In order to process your booking and provide you with your confirmed accommodation we will need to collect and process personal information. This will be provided to the principal/supplier so the accommodation can be arranged. Where you provide us with personal information, you consent to this information being used as described above. During your stay, you will be provided with an emergency contact number and any calls made to this by you are recorded.

Personal Information: It is a legal requirement for Agni Travel to collect the personal details of each person travelling. A secure link will be emailed to you to collect this information.

Contact Phone Number: A mobile phone number or contact number, on which you can be contacted during your holiday, must be provided in case Agni Travel needs to inform you of anything which may affect your holiday accommodation, transfer or 3rd party services. If you fail to provide us with a correct telephone number, Agni Travel cannot be held responsible for any inconvenience that may be caused.

Pets: If you are planning to bring a pet with you on holiday, you must ask Agni Travel and gain written permission. If you arrive on holiday with a pet, without written permission from Agni Travel, you will be asked to leave the property.

Weddings and Celebratory Parties: Agni Travel will be very pleased to help advise on any of your wedding or celebratory plans. However, if you plan to hold a reception or party at an Agni Travel property you must ask Agni Travel before booking and gain written permission.

Your Holiday Decision: Agni Travel provides numerous photos (which can be viewed in high definition) of nearly every room in the property. A detailed property description is also provided to assist you which includes: text describing the property, videos, property floor plans, approximate pool measurements, approximate distances to nearby attractions. Agni travel also invites you, before you book, to ask our experienced and knowledgeable team additional questions concerning the property and location, especially if a particular feature or attraction is important to you. Ultimately though, it is your responsibility to research, because no refund will be given if the property or location does not suit your particular holiday taste.

Your Holiday Confirmation: Agni Travel treats your holiday confirmation very seriously. The moment you commit and make a deposit payment (or pay in full) your contract with Agni Travel is initiated. Your payment is processed and our automated system confirms your reservation by sending you an email. An email or SMS is also sent to the owner notifying them of your booking and confirming an additional contract between Agni Travel and the owner. If at a later date you decided to cancel (no matter how short the duration between making a confirmation payment and your cancelation), the cancelation terms detailed within this contract will apply.

Age Group under 25 years old: If your party consists of a group where the average age is under 25 years of age, a refundable security deposit of 150 Euros, per person, is required, payable with the accommodation balance or 6wks before arrival. Upon departure, the villa must be left clean and tidy and upon inspection, the security deposit will be refunded minus any breakages or additional cleaning required.

3: Payments

All pricing is in Euros. (Payments can be made in Euros or GBP. When paying in GBP, the exchange rate at the time of making a payment is used.)

Payment can be made via credit card, debit card (Visa and Mastercard) or by bank transfer.

Depending on the cancellation option you selected, the balance of your accommodation will be due 6 weeks before your arrival. The reservation department will email you a reminder before your balance payment is due. Although further email reminders will be sent, it is ultimately your responsibility to pay your balance on time and if you fail to pay your balance a penalty charge of 50 Euros will be added to your balance payment. Additionally, we reserve the right to cancel your accommodation if your balance is overdue and no refund will be paid.

Chargeback Policy: when booking you agree to the terms of the booking terms with the Owner (which includes the cancellation policy you selected) and these Traveler Terms of Use which incorporate this Chargeback Policy. Chargebacks occur when Your payment card provider makes a demand to return the transaction which You claim is fraudulent or otherwise dispute. We recognize that chargebacks can happen for a variety of valid reasons. However, if you make a payment and you later dispute this legitimate charge by raising a chargeback without merit, whether fraudulently or otherwise, then we may take steps to recover any charges resulting from such an unmerited chargeback from you directly. Unmerited chargebacks include but are not limited to: disputing a charge made in accordance with the cancellation policy; disputing a charge made in respect of the property rental in which you fail to make reasonable efforts to work with the Owner or Us to resolve any issues; disputing a charge made in respect of a Booking which was modified by You; or requesting a chargeback without a legitimate reason and/or failing to provide any supporting information in respect of the chargeback to allow those parties from which the chargeback is requested to assess the basis of the chargeback request. We take a zero-tolerance approach to chargeback fraud. Further, in the event of any unmerited chargeback request, We reserve the right to recover monies by any legitimate means available to Us, including using a third-party debt collection agency or any other lawful means to recover funds successfully charged back to You in such circumstances.

4: Cancellation / Booking Changes

If you have to cancel, you must email our reservations department. Our contact details are stated on your booking confirmation email and on our website. Cancellation takes effect on the date we receive and process your email, not on the day you send the email. If you cancel after we confirm your booking, you must compensate us for losses, as we incur costs from the moment you make the booking. The closer your cancellation is to the arrival date, the less likely we are to recover these costs by re-selling the accommodation. The amount we can refund becomes less as your arrival date approaches, as shown below. If you have to cancel for a reason covered by your insurance policy, you should be able to recover your payments made. Claims must be made directly to the insurance company concerned. We will provide a cancellation letter stating the payments paid.

Refund depends on the 'Payment Option' you selected when booking. We offer the following 3 Options:

Non-Refundable

If cancelled no refund will be given.

Partially Refundable

20% deposit is non-refundable. If additional balance payments have been made, the refund of these payments will be given as follows:

Cancellation more than 72 days prior to arrival a refund of 80%

Cancellation more than 56 days prior to arrival a refund of 50%

55 days - 48 days prior to arrival a refund of 40%

47 days - 40 days prior to arrival a refund of 30%

39 days - 32 days prior to arrival a refund of 10%

31 - 1 day prior to arrival, or no show, no refund will be given.

Free Cancellation

You may cancel free of charge until 60 days before arrival; all payments will be refunded. Cancellation less than 60 prior to arrival; no refund of payments.

If you decide to leave your accommodation earlier, no refund will be given for the remaining days and the dates may be made available.

Reservation Alterations and amendments: Once a booking has been confirmed, it is up to the discretion of Agni Travel if an amendment can be made. A charge may be made for any alterations to the booking. For a reduction of dates, a charge to compensate lost days may be applied. You will be expected to pay any increase if the cost goes up and if there is a decrease no refund or reduction will be given.

After your stay, you will be invited to complete a review of the property that you have stayed in. The reviews will be available to other clients to help choose which property is most suitable for them. Agni Travel also uses the reviews to improve the service and properties offered.

In the case of force majeure causing the cancellation of your accommodation (such as war, strikes, fires, natural disasters etc.), no refund will be given.

5: Visa, Passport and Advice

We are unable to help with Visa and Passport advice. If you book a property and later cannot obtain a visa or entry to the country, we cannot be held responsible for this and our normal booking terms and conditions will apply.

6: During Your Stay

Accommodation Problems or Complaints: Any problems you may have during your stay will be taken very seriously by Agni Travel and dealt with to the best of their ability. However, any problems or complaints must be reported to Agni Travel immediately. Agni Travel must be given sufficient time to rectify any problems and allowances to be made by you for any local situations contributing to the problem. Compensation payments will only be considered where it is proven that a) You reported the problem to Agni Travel. b) The problem was not resolved and had a prolonged or major impact on the enjoyment of the accommodation booked. It is not acceptable to make a serious complaint after you have returned home. If a problem is only communicated to the cleaning staff or owner of the property or property manager, but not to Agni Travel and Agni Travel was not clearly made aware of the severity of any concerns no compensation will be considered. Agni Travel cannot be held responsible or be liable for compensation for events out of their control. For example, problems relating to weather, natural disasters, utility failure external to the villa (electric, water), local festivities, parties, natural noises, fire, filming and reporting, constructions in progress, local authorities responsibilities or restrictions.

Accommodation Fixtures, Fittings, Description and Use: Occasionally a fixture or fitting in a property may require servicing or repair. (For example, this may include: dishwasher/washing machines and other kitchen equipment, swimming pool, lighting, air conditioning units.) Agni Travel cannot be held responsible for the loss of use while a repair is being undertaken.

Televisions and Satellite TV: Some of the Agni Travel properties have televisions. These only provide local or free satellite channels. We will try our best to ensure that you have a choice of channels available but cannot guarantee which ones these will be and there will be few English speaking channels. Sky satellite is not available (legally) outside of the UK and our properties do not offer it. If you specifically wish to watch a televised event (such as a sport, Olympics, match, concert or news) we make no guarantee that the event can be watched at your rental property and you will be advised to visit a nearby taverna or bar that is showing it.

Where a property is described as offering WiFi internet, Agni Travel makes every effort to make this service available to you but does not guarantee 100% uptime. Internet connections do not form part of our contract with you even if they are mentioned within the accommodation description and they are not intended for business use. There may also be restrictions on the availability and speed of the service transmitted by the local provider and technical issues may cause temporary withdrawal of internet facilities. VOIP services, such as Skype, may not work due to bandwidth restrictions. We are unable to accept responsibility for any downtime or consequences of using this service and refund/compensation cannot be offered due to circumstances beyond our control. If you report that the service is not working, we will aim to have a technician visit the property within 24hours of being informed, however, telephone faults can sometimes take a long time to repair and you must make allowances for being in a foreign country where it is not so easy or possible to have a telephone system repaired immediately. Finally, some iPad versions and Laptops are not compatible with older Wi-Fi router architecture, which is widely used in rental properties and Agni Travel is not responsible if you are unable to connect to a network.

Where a property is described as 'semi-detached' or 'maisonette', the owner, neighbour or tourist, may live or occupy next to or near to the property.

In certain resorts, in particular those closest to the airport, it is not uncommon to experience aircraft noise. In addition, noise may be heard from roads, wildlife and other accommodation types, especially if your accommodation is located near to a busy resort. This may be more noticeable during peak season due to the increase in flights and tourists.

Lost Property: It is your responsibility to ensure that all personal belongings are collected at the end of your stay. Any personal items left behind in the property may be removed by the laundry/cleaning and may not be able to be retrieved. Agni Travel cannot accept responsibility for any left personal belongings.

Alarm and Security: Where an alarm is fitted at the property, it is essential that the client activates it when not at the property. The property may also have security cameras (CCTV) which are only for monitoring purposes.

Accommodation Occupancy: The Agni Travel website shows the maximum number of persons that may stay in each accommodation. This number may not be exceeded unless prior permission, in writing, is sought and a supplementary payment made. If you exceed the maximum number of persons and do not have written permission you will be asked to leave the property and no refund will be given.

Accommodation Safety: If you have children in your party, before booking accommodation with Agni Travel, please submit questions via email that will help you choose a villa that is most suitable for your needs. Agni Travel will be pleased to answer your questions or concerns. Despite Agni Travel's efforts and advice given, it is ultimately your responsibility for the care and safety of the members of your group. Some properties may have low walls, steps inside and out of the property, night balconies with railings and nearby driveways and roads. No accommodation can be considered perfectly child safe and where our property description mentions 'child safe' areas, these are subjective and may not offer the same safety that you expect for your family.

Weather: Even on holiday it does occasionally rain. Rain and other weather conditions are not the responsibility of Agni Travel. Not all holiday rental accommodation is designed for adverse weather conditions, including heavy rain, excessive heat, cold or dampness. If you are booking pre-season please bring appropriate warm clothing.

Local Life: When choosing to holiday abroad, you become a guest in another country. Local life goes on around you and although we choose our properties carefully we cannot be held responsible for a nearby neighbour deciding to do a home repair, cut their grass or any other maintenance. Local authorities have a duty to repair roads and footpaths, strim grass and clean the beaches.

Wildlife: In hot climates, wildlife, flora and fauna thrive. During your holiday it is possible to encounter chickens, barking dogs, goats, donkeys, rodents, wasps and bitting insects, or anything else reasonably expected to exist in the natural environment in which many of our properties are situated. Inside your property flies and ants can be reduced by keeping any food and drink items in the fridges and to clean any food leftovers away immediately. Mosquito and ant spray can be easily bought locally if you require it. The maid can also be asked to remove any nests or infestation. If the problem is serious and has an impact on your stay, it is essential that you notify Agni Travel of its severity so that we can arrange a professional exterminator to visit the property.

Cats: The Mediterranean has many stray animals, including cats. These do not belong to a property and rarely cause any problems. If you dislike cats or have a fear of them, please bring this to our attention before booking so that we can advise on a suitable location for your holiday. Agni Travel sponsors a charity 'Agni Animals' which offers a cat neutering program on the Greek islands of Corfu and Paxos.

Agni Travel is an agent and provides accommodation only. Agni Travel does not book or arrange: flights, car hire, taxis, minibuses, late arrival/departure hotels, or any other transfers (including Hydrofoil and Ferry Tickets). If you request any of these, Agni Travel will try to suggest a local independent agent who can help arrange these, however, you will be dealing with the agent directly. Agni Travel is not responsible or liable for any compensation arising from the services you choose provided by a 3rd party.

3rd party services: Where you have instructed a third party to provide you with a service relating to your holiday, Agni Travel may at their request, provide some of your relevant client details, which are required for this third party to supply the required extra service.

7: Tourist Tax

(a) Several Holiday Destinations have recently introduced a Tourist Tax which is a small amount payable on arrival.

(a i) Spain: Menorca and Mallorca sometimes charge 2 Euros per person per day.

(a ii) Greece: the Greek Ministry of Tourism has recently introduced the 'Overnight Stay Tax'. The amount you'll pay is based on the official rating of the accommodation you have booked, according to the local Tourist Board classification. You should receive a receipt from the owner when you make your payment. It is a minimum of 0.50 euros per room per night.

(a iii) Portugal: Currently 1 Euro per person per day

(a iv) Malta/Gozo: 1 Euro per person per day

(a v) Turkey: On arrival, at the airport, a fee of 15 Euros is charged for a 'visa'

Why do I have to pay? These taxes are something new and specifically aimed at tourists. It is a cost beyond our control and the suppliers of the accommodation. Being a Government imposed tax that has to be paid when you stay in the accommodation. We understand this cost is something you probably weren’t expecting to pay and are sorry that various Governments have decided to bring this in so quickly.

Specific to Booking for Greece and Spain:

(a) Accommodation Arrival and Departure times: Check-in time is 16:00 or after. Check-out time is 10:00. On your arrival day, it is possible to arrive from 13:00 to leave bags and use the pool, however, the cleaning/maintenance team may be at the property until 16:00 and we ask that you respect them while they complete preparations to your villa. On your departure day, your maid may arrive from 09:00 to start preparing the property for the next clients. If you require an earlier check-in or a later check-out, please contact the local Agni Travel office to see if this is possible. Please note this may incur an additional fee.

(b) Visas: EU passport holders do not require a Visa. Non-EU passport holders must contact their nearest Greek embassy for up to date information on Visa requirements before travelling to Greece.

(c) Accommodation Breakages and Respect: To cover accidental breakages each client staying in an Agni Travel property is required to pay 7 Euros for a Breakage Damage Waiver' (BDW) OR a security deposit. The optional BDW can easily be paid at the same time as your accommodation balance and covers accidental breakages to the property which may occur during your stay so that they can be replaced in time for the next clients. The BDW covers all accidental breakages inside and outside of the villa including (for example) glasses, plates, spillages, sunbeds and umbrellas. (The latter are easily blown away in afternoon breezes and can be costly to replace.) BDW covers accidental breakages up to a maximum value of 500 Euros per person. However, we request that you respect your accommodation and in the event of serious abuse to your villa by any members of your party, you may be asked to leave. If any of your party cause problems to nearby properties in respect of damage, annoyance or abuse to any Agni Travel representative, they will be asked to leave the accommodation. BDW is non-refundable.

Specific to Booking for Cyprus:

(a) Accommodation Arrival and Departure times: Check-in time is 16:00 or after. Check-out time is 10:00. On your arrival day, it is possible to arrive from 13:00 to leave bags and use the pool, however, the cleaning/maintenance team may be at the property until 16:00 and we ask that you respect them while they complete preparations to your villa. On your departure day, your maid may arrive from 09:00 to start preparing the property for the next clients. If you require an earlier check-in or a later check-out, please contact the local Agni Travel office to see if this is possible. Please note this may incur an additional fee.

(b) Visas: EU passport holders do not require a Visa. Non-EU passport holders must contact their nearest Cypriot embassy for up to date information on Visa requirements before travelling to Cyprus.

(c) Accommodation Breakages and Respect: To cover accidental breakages each client staying in an Agni Travel property is required to pay 7 Euros for a 'Breakage Damage Waiver' (BDW) OR a security deposit. The optional BDW can easily be paid at the same time as your accommodation balance and covers accidental breakages to the property which may occur during your stay so that they can be replaced in time for the next clients. The BDW covers all accidental breakages inside and outside of the villa including (for example) glasses, plates, spillages, sunbeds and umbrellas. (The latter are easily blown away in afternoon breezes and can be costly to replace.) BDW covers accidental breakages up to a maximum value of 500 Euros per person. However, we request that you respect your accommodation and in the event of serious abuse to your villa by any members of your party, you may be asked to leave. If any of your party cause problems to nearby properties in respect of damage, annoyance or abuse to any Agni Travel representative, they will be asked to leave the accommodation. BDW is non-refundable.

(d) Air Conditioning Usage: The air conditioning in the bedrooms is provided free of charge. If there are additional units in the lounge or kitchen, and you wish to use them, there is a small daily charge of between 5 to 10 euros, payable locally direct to the owner.

Specific to Booking for Portugal:

(a) Accommodation Arrival and Departure times: Check-in time is 16:00 or after. Check-out time is 10:00. On your departure day, your maid may arrive from 09:00 to start preparing the property for the next clients. If you require an earlier check-in or a later check-out, please contact the local Agni Travel office to see if this is possible.

(b) Visas: EU passport holders do not require a Visa. Non-EU passport holders must contact their nearest Cypriot embassy for up to date information on Visa requirements before travelling to Cyprus.

(c) Accommodation Breakages and Respect: To cover accidental breakages each client staying in an Agni Travel property is required to pay 7 Euros for a 'Breakage Damage Waiver' (BDW) OR a security deposit. The optional BDW can easily be paid at the same time as your accommodation balance and covers accidental breakages to the property which may occur during your stay so that they can be replaced in time for the next clients. The BDW covers all accidental breakages inside and outside of the villa including (for example) glasses, plates, spillages, sunbeds and umbrellas. (The latter are easily blown away in afternoon breezes and can be costly to replace.) BDW covers accidental breakages up to a maximum value of 500 Euros per person. However, we request that you respect your accommodation and in the event of serious abuse to your villa by any members of your party, you may be asked to leave. If any of your party cause problems to nearby properties in respect of damage, annoyance or abuse to any Agni Travel representative, they will be asked to leave the accommodation. BDW is non-refundable.

(d) Air Conditioning Usage: If you wish to use the air conditioning there may be a charge, payable locally to the owner.

Specific to Booking for Italy:

(a) Accommodation Arrival and Departure times: Check-in and check-out times vary depending on the property.

(b) Visas: EU passport holders do not require a Visa. Non-EU passport holders must contact their nearest Italian embassy for up to date information on Visa requirements before travelling to Italy.

(c) Accommodation Breakages and Respect: To cover accidental breakages each client staying in an Agni Travel property is required to pay 7 Euros for a 'Breakage Damage Waiver' (BDW) OR a security deposit. The optional BDW can easily be paid at the same time as your accommodation balance and covers accidental breakages to the property which may occur during your stay so that they can be replaced in time for the next clients. The BDW covers all accidental breakages inside and outside of the villa including (for example) glasses, plates, spillages, sunbeds and umbrellas. (The latter are easily blown away in afternoon breezes and can be costly to replace.) BDW covers accidental breakages up to a maximum value of 500 Euros per person. However, we request that you respect your accommodation and in the event of serious abuse to your villa by any members of your party, you may be asked to leave. If any of your party cause problems to nearby properties in respect of damage, annoyance or abuse to any Agni Travel representative, they will be asked to leave the accommodation. BDW is non-refundable.

(d) Cleaning of Accommodation: maid service is not included in the price of our Italian Properties but can be requested and paid for locally. A final cleaning charge is payable prior to departure.

(e) Air Conditioning: If properties have air conditioning this is specified in the Agni Travel property description and there may be a local charge required for its usage.

(f) Utility charges: Where electricity, air conditioning, etc is not already included in the price, it will be charged on departure according to usage.

(g) Swimming Pool Usage: Pools may not be available early and late in the season depending on the weather. Pools are closed for use at sunset.

Specific to Booking for Turkey:

(a) Accommodation Arrival and Departure times: Check-in time is 16:00 or after. Check-out time is 10:00. On your arrival day, it is possible to arrive from 13:00 to leave bags and use the pool, however, the cleaning/maintenance team may be at the property until 16:00 and we ask that you respect them while they complete preparations to your villa. On your departure day, your maid may arrive from 09:00 to start preparing the property for the next clients. If you require an earlier check-in or a later check-out, please contact the local Agni Travel office to see if this is possible. Please note this may incur an additional fee.

(b) Visas: EU passport holders can easily obtain a visa to Turkey at their place of entry for a small charge. Non-EU passport holders must contact their nearest Turkish embassy for up to date information on Visa requirements before travelling to Turkey.

(c) Accommodation Breakages and Respect: To cover accidental breakages each client staying in an Agni Travel property is required to pay 7 Euros for a 'Breakage Damage Waiver' (BDW) OR a security deposit. The optional BDW can easily be paid at the same time as your accommodation balance and covers accidental breakages to the property which may occur during your stay so that they can be replaced in time for the next clients. The BDW covers all accidental breakages inside and outside of the villa including (for example) glasses, plates, spillages, sunbeds and umbrellas. (The latter are easily blown away in afternoon breezes and can be costly to replace.) BDW covers accidental breakages up to a maximum value of 500 Euros per person. However, we request that you respect your accommodation and in the event of serious abuse to your villa by any members of your party, you may be asked to leave. If any of your party cause problems to nearby properties in respect of damage, annoyance or abuse to any Agni Travel representative, they will be asked to leave the accommodation. BDW is non-refundable.

(d) Internet Restrictions: Some websites are restricted in Turkey. These include youtube.com, some social media and adult-themed websites. Agni Travel cannot guarantee which websites you can view and is not responsible or liable for any restrictions you may face when using the internet.

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